How to solve Webcam not Working Issue on Windows 10

Have you recently updated your Windows 10 and now some of your hardware devices not work correctly. When you’re running them, an error message will display with error codes “0x200F4244 or 0xA00F4244”. This problem will also occur with your Webcam, here is how to troubleshoot this problem.

Things you need to do to fix your Webcam not working issue

1.    Check your Windows Settings.

2.    Check Connections.

3.    View Windows Device Manager Settings.

4.    Update or Install Drivers.

5.    Uninstall Webcam Drivers.

Check your Windows Settings

If Webcam is disabled from your Windows Settings, then even a single application including the Desktop application can’t use your Webcam. Try to fix the issue from Windows Settings, here is how

1.    Go to your ‘Windows Settings’.

2.    Go to ‘Privacy’.

3.    Open ‘Camera Settings’.

4.    On the top of camera settings, check ‘Allow apps to access your camera’ switch is turned on.

5.    Turn on ‘Switch’ to allow apps to use your camera if it is off.

6.    Now, check the allowed apps accessing your camera into “Choose which apps can access your camera” section.

7.    Allow the apps on which you’re using the camera. If you’re using the camera on any disabled app, then it will not work.

8.    Save your ‘settings’ and then check your Webcam is working on not.

Check Connections

If you’re using an external camera on your PC and even the apps are enabled to use your webcam, but still it is not working, then you need to check your camera connections. Maybe some mistake had happened while connecting Webcam with your Windows 10 PC. Check connections if everything is fine then,

•    Disconnect the cable and reconnect it again.

•    Make sure cord is attached correctly and properly.

•    Try to plug in the cable into another USB port.

View Windows Device Manager Settings

1.    Go to ‘Device manager’ settings.

2.    Now, open Cameras Settings. For camera settings, you need to Expand Cameras, Imaging Devices on Device Manager.

3.    Right click on your Camera name.

4.    And then click on ‘Enable Device’.

Update or Install Drivers

The issue may occur because of an old driver or an unsupported driver.  Sometimes Windows automatically install drivers when a hardware device is connected to it, but it is not possible every time that the driver works well. Then it is a good option to update or install a working driver on your computer. For working and compatible driver, go to manufacturer’s website of your device and then download drivers for your Window. You can also look for troubleshooting tips for your device on its Manufacturer’s website.

To update and install the driver

1.    Open ‘Device Manager’ from the search box.

2.    Now, open Cameras Settings. For camera settings, you need to Expand Cameras, Imaging Devices on Device Manager.

3.    Right click on your Camera name.

4.    And then click on ‘Properties’.

5.    Switch to ‘Driver’ tab on your device’s properties window.

6.    Click on ‘Roll back driver’ button. If it is not possible then,

7.    Click on ‘Driver Details’ button to check details about the installed drivers.

8.    Check for the ‘Stream.sys’ file, if the file is there, it means the camera is out-of-date and not support on your Windows 10 PC.

Uninstall Webcam Drivers

1.    On the same ‘Drivers’ tab.

2.    Click on ‘Uninstall’ button.

3.    And then ‘delete the drivers’.

4.    Click on the ‘OK’ button.

5.    Now, return to ‘Device Manager’.

6.    Go to the ‘Action’ menu and wait to install the drivers again.

7.    After reinstalling finishes restart your system.

Mathew Anderson is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Mathew has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

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